A brief guide to any funny business with computers.
| Problem | What to do. |
| You are seeing an email from unknown person that contains an attachment. Sometimes, the attachment will say ‘invoice’ or even being from the ‘Government’. | STOP! Think. Ask others. If confirmed as suspicious – delete. Delete. Delete from Trash. |
| There is a message on the screen demanding money, saying that the computer is infected. | Quickly pull the blue wire out of the back of the computer or from the data socket. Call IT and PM immediately |
| Computer ‘does not work’. Not starting when the button Power is pressed. | Check all the cords – the one that goes to the powerpoint, especially. If comfortable, disconnect ALL the cords and wires going to the computer, press the power button a couple of times. Reconnect the wires and press the power button again. It is called cold reboot. If no success – call IT and PM. |
| Clinical Software comes up with errors and does not connect to the patient file. | Close and Open. If no luck – call PM or IT. |
| No Internet but other things work well. | Call PM without panicking. |
