General Practice Training and Consulting is pleased to offer complimentary Q&A services tailored specifically for GPs, Practice Managers, Practice Nurses, Receptionists and Practice Owners. Our experts are on hand to answer any inquiries about General Practice management or Medicare billings, providing clear, useful answers.
See the questions answered in the past here.
The response will be published in an article for all to read. Naturally, the author of the question will not be identified. Please see the Simple terms and conditions for the free Q and A service.
The turnaround for the answers is approximately two-three business days.
Frequently Asked Questions
Who can use the free Q&A service?
GPs, practice managers, nurses, and receptionists can use this service.
It supports all general practice staff across Australia.
What topics can I ask about?
You can ask about Medicare billing, accreditation, practice management, reception workflows, clinical systems, and treatment room procedures.
Is my question confidential?
Yes. All questions stay confidential.
Any published answers have personal details removed.
How do I submit a question?
You can send a question through the form on this page.
Answers are sent directly to you.
Some answers may appear in the Q&A library after de-identification.
Do I need to pay for the service?
No. This service is free.
Volunteers support it to help clinics and staff learn and work with confidence.
How long does it take to receive an answer?
Most questions receive an answer quickly.
Complex questions may take longer.
Every question receives a reply.
Can I read earlier Q&A responses?
Yes. You can browse the archive on the website.
All entries are grouped by topic and easy to follow.
