Welcome to the Online Consultation Portal
This page provides general information to help you prepare for your video consultation. Please ensure your camera, microphone, and internet connection are working before the session.
Our video consultation system uses secure, encrypted technology to protect your privacy and maintain confidentiality. During the consultation, you can ask your questions and receive guidance in a safe, professional online environment.
Most of the services provided here are free, and to keep them that way, you may notice some ads on this page. These small contributions help our volunteers cover the ongoing costs of providing free training, resources, and support to the community.
For the best experience, choose a quiet, well-lit location, close all unnecessary browser tabs, and keep your phone nearby in case technical support is needed.
By using this portal, you acknowledge that this is an educational and professional communication tool designed to support better understanding, learning, and collaboration.
If you’d like to book a session, you can request it through our free Q&A service. Visit https://generalpracticetraining.com.au/free-q-and-a-service-to-general-practice-staff/ and submit your question or topic of interest. Our team will review your request and organise a session based on your needs.
Permit to use your camera and ‘knock on the door’ of the meeting if you have an appointment.
About Our Online Consultations
Online consultations are part of our broader commitment to accessible, community-based education and professional support. They allow participants to learn, ask questions, and exchange ideas with experienced consultants in real time. These sessions are collaborative brainstorming opportunities, where we share our knowledge and experience with you on Medicare billings, Practice Management, and Accreditation.
Evidence-based information, professional communication standards, and respect for confidentiality guide each video session. Our volunteers and educators donate their time so that staff, students, and small organisations can access reliable training without financial barriers. The model allows participants from all over Australia — including remote clinics and busy workplaces — to connect easily, receive personalised guidance, and improve their skills.
If you’d like to book a session, you can request it through our free Q&A service. Simply visit https://generalpracticetraining.com.au/free-q-and-a-service-to-general-practice-staff/ and submit your question or topic of interest. Our team will review your request and organise a session based on your needs.
Why We Keep It Free
We believe that professional knowledge should not depend on budgets. Most of the services offered on this platform are provided at no cost, supported by a small amount of advertising revenue. When visitors spend time on the site or view ads, it directly contributes to the sustainability of these free learning opportunities. Your engagement helps cover hosting, software, and content development costs, so the platform remains open and independent.
How to Get the Most from Your Session
- Prepare early: Review any notes, policies, or learning materials before joining.
- Test your setup: Check your internet speed, microphone, and camera.
- Stay focused: Use headphones and close unrelated browser tabs.
- Take notes: Write down key points or action steps for later review.
- Share feedback: Let us know how the session helped you or what topics you’d like covered next.
Our Broader Mission
General Practice Training & Consulting operates on a not-for-profit basis, dedicated to supporting healthcare teams, educators, and community workers through free and open resources. Every consultation, article, and online course aims to build a stronger, safer, and more inclusive workplace culture.
If you find value in these sessions, consider exploring our free courses on workplace safety, cultural sensitivity, and communication skills. Your participation and word-of-mouth support allow us to reach more professionals and continue offering knowledge that benefits everyone.
