Goal: Increase the number of HMRs to 60% of Care Plans.

Description of this change: 60% of persons who receive Care Plans require/are eligible for Home Medication Review service. Current coverage of the chronically ill population with HMR service is 1%.

Persons responsible: Clinical Director

Plan

Task	Person responsible	Timeframe
Meet, discuss and agree with HMR providers.	Clinical Director, pharmacist	April 2020
Inform patients using eligibility questionnaire Pharmacy, Google Posts, clinic website	CD	April – September 2020
Provided 101 HMR training with every doctor	CD	April-May 2020
Measure the outcomes monthly	CD	monthly

Prediction What you think will happen when the test is carried out	Measures What will determine if the predictions are correct
The number of HMR services will rise.	Increase in HMRs

Do

What actually happened when you ran the test

Study

Describe the measured results and how they compared to the predictions

Act

Describe what modifications you’ll make for the next cycle based on what you’ve learned