Our observations show that Practice Managers spend 20 hours less training staff members who completed the pre-employment course. 20 hours @ $50/h = $1000.
Action: Demand that the applicants for the position of Medical Receptionist without prior experience complete any number of free online courses as part of their Pre-employment training.
Practice Managers – Double-Check Best Practice Licence Submissions Before Paying A recent case highlights why careful licence management is essential. One practice submitted a request for 4 full-time and 2 part-time doctor licences to Best Read more
How to Set Up a Compliant Policy Library for Your GP Practice Maintaining an organised, accessible policy library is essential for meeting RACGP accreditation requirements and ensuring your team stays compliant. Here’s how to build Read more
Ethical Concerns Surrounding “Expensive Patients” By Paul Soloviev, General Practice Training & Consulting General Practice is built on compassion, accessibility, and continuity of care. Every patient who walks through the door brings their own unique Read more
