Latest PDSA Library – General Practice Digital Health Project

Plan-Do-Study-Act (PDSA) for Mentone General Practice Digital Health Project:


  • Objective: Digitize health information for patients to boost public health service uptake. e.g. vaccinations, STD checks, lifestyle interventions.
  • Method: Create an online magazine, ‘Did You Know?’ for health information dissemination.
  • Implementation: Engage GPTC agency for content generation and SEO services.



  • Assessment: Doctors report, vaccine store evaluations, and practice nurse impressions.
  • Analysis: Analyze initial results – observe a sharp increase in service uptake and patient numbers.
  • Feedback: Gather feedback from patients and staff on the new digital health initiative.


  • Optimise Content: Evaluate GPTC agency’s content effectiveness; refine content strategy based on feedback.
  • Quantify Results: Develop precise metrics for service uptake and patient increase; implement data tracking tools.
  • Feedback Loop: Establish a continuous feedback loop for ongoing improvements.
  • Scale Up: Expand ‘Did You Know?’ and digital health initiatives based on successful outcomes.


  • Quantification: Implement data analytics tools for precise measurement of service uptake and patient increase.
  • Refinement: Continuously refine the digital health strategy based on quantifiable data and user feedback.
  • Expansion: Expand successful elements to other areas of the practice or introduce new digital initiatives.

Note: PDSA cycles should be iterative for ongoing improvement in the digital health project.

Download RTF document with the PDSA here.

This PDSA is used as a project funded via SEMPHN.

Categories: Practice management