GPTC Service Hub: What We Can Do for You
Q: What services does GPTC offer?
A: We offer a wide range of training and consulting services for general practices. This includes free online courses, compliance resources, policy templates, personalised consulting, and help with accreditation.
Q: Can you help evaluate our clinic’s needs?
A: Absolutely. We can work with your accountants to evaluate your clinic and provide tailored consulting to meet your needs.
Q: How do your consulting services work?
A: We have three levels of service:
- A: Free resources available on our website via chatbot or search.
- B: A free Q&A service for direct questions.
- C: Paid individualised consultancy for in-depth support.
Q: Do you have tools to help with care plans?
A: Yes, we offer a free care plan building tool for practice nurses and GPs to create compliant documentation in seconds.
Q: Can we list job openings on your platform?
A: Absolutely. You can list positions for doctors, receptionists, and admin staff for free, and candidates can find you easily.
Q: Do you offer workshops?
A: Yes, we run workshops on Medicare billing and other practice topics, both face-to-face and via video.
Q: Is there a minimum time for paid consultations?
A: Our set workshops have fixed times, but video consultations can be as short as 15 minutes, and you’re billed accordingly.
Q: Do you provide marketing services?
A: Yes, we help practices promote their services through content generation for websites and Google profiles, with individualised pricing.
Q: Can you assist with Medicare audits or AHPRA complaints?
A: Absolutely. We provide consulting to help doctors navigate audits or complaints, working alongside their legal and accounting teams.
Q: How do you support accreditation?
A: We offer accreditation help on the same A, B, C basis. One of our key services is a mock survey visit to help practices prepare thoroughly for accreditation.
Q: Do you offer free training that helps with accreditation?
A: Yes, our free courses for staff are not only great for development but also help meet accreditation requirements.
Q: Do you assist with hiring staff?
A: We don’t directly hire staff, but you can have potential hires complete our free courses. This way, you know they’re dedicated, capable of learning, and come to your job ready.
