Resources for Practice Admin staff

Here is a list of all the free online courses in alphabetical order:

1. Basics of Infection Control in General Practice. Receptionist in General Practice.
2. Care Plans for admin staff in General Practice
3. CONTENT OF CLINICAL NOTES. BEST PRACTICE.
4. Creating Professional Development Plan (PDP) for RACGP CPD.
5. Dealing with Medicare audit – Free reading CPD course. GP CPD EA.
6. Dealing with unwarranted test requests. GP CPD activity and PDSA template for QI PIP.
7. Discrimination and bullying. Receptionist in General Practice training.
8. Getting more patients series: How to engage a marketing service?
9. GP training – free useful clinical tools. Free online CPD activity. 1 hour.
10. How to promote your GP clinic’s website and get more patients. Marketing in General Practice.
11. Infection control: Handwashing procedure in General Practice.
12. INTERNATIONAL HEALTHCARE INTERNSHIP IN AUSTRALIA.
13. Legal obligations of Medical Receptionist. RECEPTIONIST IN GENERAL PRACTICE.
14. NO-FAULT, OPEN DISCLOSURE – THE PATH TO SAFETY AND QUALITY POLICY TRAINING FOR PRACTICE MANAGERS.
15. Maintaining vaccine potency. Receptionist in General Practice.
16. Patient identifiers and unsecured email procedure. Free courses for receptionists in General Practice.
17. Phishing emails. IT security for Receptionists and Nurses in General Practice.
18. PRIOR CONSENT TO THE PRESENCE OF A THIRD PARTY ARRANGED BY THE PRACTICE. GP, NURSES AND ADMIN STAFF TRAINING.
19. Privacy and confidentiality. Receptionist in General Practice.
20. Privacy and Confidentiality training. Mandatory data breach notification. GP, Admin and Nursing staff in General Practice.
21. Recall procedure training. RECEPTIONIST IN GENERAL PRACTICE.
22. Receptionist in Australian General Practice. Pre-employment training.
23. RISK MANAGEMENT: OPEN DISCLOSURE TRAINING FOR GENERAL PRACTICE TEAMS.
24. Sexual harassment in the workplace. Training for GP, Admin and Nursing staff in General Practice.
25. SMOKING ASSESSMENT RECOMMENDATIONS FOR ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE. GP AND PRACTICE NURSES.
26. Social media policy training. Receptionist in General Practice.
27. STAFF IMMUNISATION IN GENERAL PRACTICE.
28. Triage. Receptionist in General Practice.
29. Training for Medical Receptionists, GPs and Practice Nurses. Respectful and culturally appropriate care. Free.
30. TEMPLATE FOR PROFESSIONAL DEVELOPMENT PLAN (PDP) FOR RACGP CPD.
31. Using ChatGPT AI in General Practice. Free training for staff, nurses and GPs (EA). Digital Health.
32. VACCINE STORAGE. INTRODUCTION TO ‘COLD CHAIN’
33. ZERO TOLERANCE POLICY TRAINING FOR GPS, NURSES AND RECEPTIONISTS IN GENERAL PRACTICE.

Completing free online training might help those seeking employment in Medical Reception.

Free tutorials for General Practice staff to assist with accreditation. In alphabetical order.

Practice software training – Pracnet

Privacy update: Transfer of patient’s record here

Triage in General Practice. Two part video tutorial. here

LGBTIQ+ inclusiveness training here

CULTURAL AWARENESS TRAINING here

PATIENT ASKED FOR HIS / HER FILE here

A brief guide to any funny business with computers. here